Last updated: 10th of December, 2025

Welcome to Optimiss. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide to us when you visit our website (optimiss.com), or otherwise interact with our services — including when you opt-in to receive SMS messages from us.

1. INFORMATION WE COLLECT

We may collect and process the following types of personal information when you voluntarily provide them to us:

Contact information: such as your name, email address, phone number (including mobile number), and any other information you provide on our contact or sign-up forms.

Usage information: information about how you use our website, such as pages visited, time and date of your visit, IP address, browser type, and other analytics data for improving our services.

Any other information you choose to provide when you contact us, request services, or sign up for SMS notifications or offers.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for purposes including (but not limited to):

Responding to inquiries, requests, or other communications you submit via our website.

Providing and improving our services (e.g., nutrition and wellness advice, relevant content, scheduling, or other services offered through our site).

If you opt in to SMS messaging: sending messages, alerts or notifications, appointment reminders, wellness tips, special offers, or other messages as described during opt-in.

Monitoring, analyzing, and improving site performance, security, and user experience.

3. SMS / MOBILE MESSAGING DATA — SPECIAL NOTICE

If you provide your mobile phone number and opt in to receive SMS messages or alerts from Optimiss, then:

Your mobile information (including the fact that you opted in and consented) will not be shared with third parties or affiliates for marketing/promotional purposes.

We may share information with service providers who help us deliver the messages (e.g., our SMS aggregator or platform). However, all other categories exclude text-messaging originator opt-in data and consent; i.e., this information will not be shared with any third parties except our messaging service providers/aggregators.

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.”

4. DATA RETENTION AND SECURITY

We retain your personal information only for as long as necessary to fulfill the purposes described above (or as required by law). We implement commercially reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

5. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, web beacons, analytics tools, or similar technologies to collect non-personally identifying information about how you interact with our site (for example, which pages you visit). You may configure your browser’s settings to block cookies — but doing so may affect the functionality of certain parts of the website.

6. YOUR RIGHTS AND CHOICES

You may have rights under applicable data protection laws (depending on your location) such as access to, correction or deletion of your personal information. If you wish to do so — or have any questions about our privacy practices — you can contact us via our support email (as listed on our website: [support email]) or via the contact information on our website.

If you have opted in for SMS messages and wish to withdraw your consent (i.e., unsubscribe), please follow the opt-out instructions provided in the messages (for example, reply “STOP” to the shortcode) or contact us directly using the support contact information. Once you opt out and receive confirmation, you will no longer receive SMS messages from us.

7. CHILDREN'S PRIVACY

Our services are not intended for individuals under 13 years old. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us so we can take reasonable steps to delete such information.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to revisit this page periodically to stay informed about how we are protecting your information.

9. CONTACT INFORMATION

If you have questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Email: [email protected]
Phone: (314) 882-0052